Privacy Policy

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Privacy Policy

This privacy policy sets out how Edu Aid Tuition Services uses and protects any information that you give us when you use this website. By registering with us as a client or tutor, you are accepting the practices described in this policy.
Collection of Information
Edu Aid collects personal information when you register with us. Edu Aid may receive and record information on our server logs from your browser, including but not limited to, your IP address, session ID, the pages you visited and the time these pages were visited. Edu Aid uses information to customize the content you see, fulfil your requests for services, improve our services, and conduct research.
Usage of Information
Edu Aid Tuition Services is committed to ensure that your information is secure. We will not sell, distribute or lease your personal information to third parties except when necessary in providing the services to the personsdescribed below
Client (Parent/Students)
A client is a parent or student who makes a request for a tutor through Edu Aid Tuition Services. In order to facilitate the matching process, part of the address (street name), frequency & duration of lessons, subjects to be taken, special request and other information (excluding personal information) will be revealed or broadcast to the tutor(s).
Personal information such as full address and contact number will be revealed only to the tutor that the client has selected and confirmed to engage. Only under special circumstances whereby the client made a request for a phone/face to face interview before committing to a tutor, will Edu Aid reveal personal information to the tutor. Prior to releasing of the personal information, Edu Aid will seek permission from the client.
Personal information will not be made known to public
Tutor
A tutor is a person who registered with Edu Aid Tuition Services. When you register as a tutor, we may prompt for information such your full name, NRIC, email address, residential address, gender, race, age, contact number, qualifications, teaching location preferred, subjects that you would like to teach, past teaching experience and occupation.
A brief profile the tutor will be presented to the client upon recommendation. Information in the profile will/may include the tutor’s full name, age, gender, race, qualification, results of relevant subjects,past teaching experiences, availability, school and course of study, and occupation. Sensitive information such as NRIC will not be revealed. Personal information such as contact number and/or address (if lessons is held at the tutor’s house) will be revealed only when the assignment has been confirmed.
Under special circumstances whereby the client request for a phone interview before committing to a tutor, will Edu Aid reveal the tutor’s contact number to the client. Prior to releasing of the contact number, Edu Aid will seek permission from the tutor.
Personal information will not be made known to public
Disclosure
We reserves the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
Privacy Policy Changes
Edu Aid reserves the right to amend or change this Privacy Policy at our sole discretion. If you have any questions about this Privacy Policy, please contact us at admin@eduaid.com.sg