FAQS

You can request for a tutor by filling out a simple form here. Alternatively, you can call/sms us at 97258111.

No agent fee is required.

You can terminate a tutor at any time. However, there are no free trial lessons and you will have to pay the tutor for the number of lessons taught. As it may take at least 3-6 months before you might be able to see significant improvement in your child’s results, it is encouraged that parents give the tutor a chance to demonstrate their teaching abilities.

An invoice will be sent to you by sms/email upon confirmation of the assignment. For the first month, Edu Aid tuition will collect 50% of the tutor’s tuition fee from you at the end of the 2nd week. At the end of the 4th week, you will pay the tutor the balance 50% of the tuition fees. For subsequent months, you will pay full tuition fees to the tutor directly. Commission will be deducted from the tutor’s tuition fee. You do not have to pay for anything.

Collection of commission will always be at the end of the 2nd week of lessons, regardless of whether there is a change of dates for the lessons. (I.e. for 4 lessons a month, if the first lesson is on Tuesday, the agency will collect the commission on the following Tuesday regardless of whether the day for 2nd lesson has been brought forward or delayed by either the client or the tutor).

No. Registration is absolutely free. You can register with us as a tutor as long as you are at least 18 years old and a Singapore citizen, Singapore permanent resident (PR) or a valid employment pass holder

Our coordinators will either send you a sms broadcast or call you upon having an assignment that we found compatible with your profile you had provided when you register with us.

If you are interested in the assignment, please consider the location and timings (if available). Only if you are sure that you are able to commit, then reply us with your available timing and rates (If available).

If you are not interested, do still drop us an acknowledgement so that we know that our message have been received. Our coordinators however, are not obliged to reply as we may be dealing with many sms at one go.

If you received a call from us, please be polite with our coordinators even if you decided not to accept the assignments for whatever reasons. Treat the call as a phone interview with an employer. Tutors who are rude to the coordinators have a tendency to be rude to the clients. Such tutor not be considered even if their profile is highly compatible with the assignments that we have.

You can email us at info@eduaid.com.sg to close your account. You have to provide us with your full name and mobile number. Please note that upon closing your account, it cannot be reactivated. You will have to re-register with us again if you wish to be a tutor again.

Upon confirmation of an assignment (once the student’s address and contact info have been given to you), you are required to teach for the first 4 weeks. After which, you are free to terminate the assignment. However, you are advice against doing so and are strongly encourage to teach the full academic year to be fair to the student.

Edu Aid Tuition will collect 50% of the first month tuition fee from the client at the end of the 2nd week. At the end of the 4th week of lessons, the client will pay the remaining 50% of the 1st month tuition fee to you. We will be collecting the commission only based on the first month. For subsequent months, the clients will pay the full tuition fees to you directly.

Even if a lessons is postponed, we will still collect the same about of commission at the end of 2nd week. Commission collection date will not be changed due to postponement of lessons.

Please refer to Terms & Condition (For Tutors) - “Termination of assignment prior to completion of 1st month".